Among the highest quality issues are safety and reliability of our PACS, EMR and RIS systems needing immediate responses if a problem occurs. VEPRO guarantees safe support and individual courtesy all over the world. We are conscious of the liability for our IT-solutions in the field of practices and hospitals. For this reason, our systems can be reached world-wide within seconds by remote connectivity. Because of our long-time experience, we can assure you that more than 95 % of all support cases can be solved by cost-saving remote access by VEPRO.

The immediate aid by the local or central VEPRO Service Center is guaranteed through our tech support hotline available 24 hours a day / 365 days the year. Because our support employees are in close contact with the system specialists of the hardware and software development, you can be sure that no problem will stay unresolved.

In order to ensure you fast response times to disturbances, the use of our form for failure report is necessary. Please use for this the following link.



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